On behalf of Iams president, Jeffrey P. Ansell, thank you for sharing your
feelings with us. We sincerely appreciate that you have fed your two dogs
products over the last two years and we hope our actions detailed in this
message will convince you that we are worthy of your trust.
On March 25, we learned that nutritional studies being conducted for us at
independent facility in the U.S. may have violated our company's strict
policy. On March 26, we completed an unannounced visit of the facility to
procedures and ensure the well-being of dogs and cats at the site. Then on
27, we made the decision to end all research activities with this facility.
We moved quickly following the visit to the research facility. Although the
facility recently passed government inspections (USDA, FDA and the
for the Assessment and Accreditation of Laboratory Animal Care), it did not
our high standards for dog and cat care. As Jeff Ansell has stated, "We
our research policy represents industry-leading standards of care. These
standards are high and they must be met."
We are working with the facility to relocate 19 metabolism study dogs to an
Iams-owned facility where they will be well cared for and placed in our pet
adoption program. In addition, we have launched a full and immediate review
all independent research facilities used by Iams for our pet nutrition
We conduct and sponsor research designed to advance scientific understanding
how superior nutrition can enhance pet health and well-being. We only
research with dogs and cats that is equivalent to nutritional or medical
acceptable on people. We make our decisions based on the well-being of the
and cats, and based on compliance with our research policy.
If you would like to read about our research policy in more detail, it is
on our website at:
de=I&localeid=en_US&pagetypeid=FQ> (or go to www.iamsco.com
<http://www.iamsco.com> and access this document through the horizontal
navigation bar by clicking onto News/Stories.)
We are deeply committed to dog and cat well-being and our research policy
Thank you again, Barbara for contacting us with your feedback, and for
the opportunity to respond.
Iams Consumer Care